Vonage's Number Deactivation Feed was unavailable for approximately 1.8 hours due to a third-party disruption affecting multiple providers. The issue was resolved, with services confirmed restored and operating normally. A limited number of customers were identified as potentially impacted, and Vonage is reaching out directly to those affected with further details and remediation.
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We have confirmed that the third-party disruption affecting the Number Deactivation Feed has been resolved. Services have been restored and are operating normally. We have identified a limited number of customers who may have been impacted during this disruption. Our team will be reaching out directly to those specific customers to provide further details and any necessary remediation. If you believe you were affected and have not heard from us, please contact us at api.support.vonage.com. Thank you for your patience and understanding.
We are aware of issues that may be impacting some Vonage customers' number deactivation services due to a third party interruption that is affecting multiple providers.
We are working closely with our third party as they work to resolve the issue.
We'll provide further updates within the next hour.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com.
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