Vonage's SMS Europe service experienced delivery degradation for outbound messages to Italy Vodafone numbers, causing missing and delayed messages and delivery receipts. The issue lasted approximately 2.8 hours before a fix was implemented in coordination with carrier partners. The incident was fully resolved shortly after the fix was applied.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently observing SMS delivery degradation towards Italy Vodafone. You may experience missing and delayed messages and delivery receipts for outbound messages.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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