Vonage's SMS service experienced delivery degradation affecting the Lycamobile network in France, causing missing and delayed outbound messages and delivery receipts. The incident impacted the SMS Europe component and lasted approximately 25 hours. A fix was implemented in coordination with carrier partners and the incident was fully resolved.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently observing SMS delivery degradation towards Lycamobile network. You may experience missing and delayed messages and delivery receipts for outbound messages.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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