Outage in Vonage API
Service issue in Voice API platform in Europe East (eu-4) region
Resolved MinorIncident Report
Summary AI Generated
Vonage's Voice API experienced a service interruption in the Europe East (eu-4) region beginning at 08:02 UTC on August 20, 2026, lasting approximately two hours. The incident affected Voice API calls in that region, with mitigations applied during recovery. Full service was restored and confirmed at 09:52 UTC.
Vonage services continue to show signs of recovery following today's interruption in Voice API calls in the Europe East (eu-4) region. We have applied initial mitigations and continue to monitor service stability. We'll continue to provide further updates here within the next 2 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
Components affected
Vonage API Voice APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/20/2026 11:24AM
Vonage services have been fully restored following today's service interruption affecting Voice API calls in the Europe East (eu-4) region, which began at 2026-08-20 08:02 UTC. Full resolution has been confirmed effective 2026-08-20 09:52 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
MONITORING
7 days ago - at 08/20/2026 09:24AM
Vonage services continue to show signs of recovery following today's interruption in Voice API calls in the Europe East (eu-4) region. We have applied initial mitigations and continue to monitor service stability. We'll continue to provide further updates here within the next 2 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
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