Outage in Vonage Video API

Some Archives Uploading Delayed

Resolved Minor

July 04, 2022 - Started almost 4 years ago - Lasted about 1 hour
Official incident page

Incident Report

We were observing delays in uploading some archives to destination storage buckets starting July 2nd. Engineering is working to restore the timely upload of all archives and correct the degradation. Please contact support@api.vonage.com for any questions. For any specific issue, please report it with supporting data.

Components affected

Vonage Video API Enterprise Archiving Vonage Video API Standard Archiving

Latest Updates ( sorted recent to last )

MONITORING almost 4 years ago - at 07/04/2022 05:19PM

We have implemented a fix for the uploading archives issue.

We will continue to monitor the service during the next few hours and post updates should anything change.

INVESTIGATING almost 4 years ago - at 07/04/2022 03:56PM

Latest Vonage Video API outages

NEW VONAGE API STATUS PAGE - almost 4 years ago

Potential issue in our Video platform - almost 4 years ago

Issue with Archiving Service - almost 4 years ago

Issue with Video API services - almost 4 years ago

Issue with our video platform for Frankfurt - almost 4 years ago

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