Outage in Vonage
Pricing Notification Issue
Resolved MaintenanceIncident Report
We have found a service issue with our platform where customers who have had pricing updates since 24th May, were sent two different rate sheets i.e were sent a 24th May rate sheet subsequent to receiving more recent rate sheets.
We are alerting customers in case they were impacted by the issue.
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MONITORING
over 3 years ago - at 06/13/2022 02:24PM
We have found a service issue with our platform where customers who have had pricing updates since 24th May, were sent two different rate sheets i.e were sent a 24th May rate sheet subsequent to receiving more recent rate sheets.
We are alerting customers in case they were impacted by the issue.
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