Outage in Vonage
Messages API - Whatsapp Media Inbound
Resolved MinorIncident Report
Some customers might receive a wrong extension when downloading Media file
workaround :Use the Content-Type header when downloading the Media file, and rename the file with the correct extensions
Components affected
Vonage [Beta] Messages APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
almost 4 years ago - at 07/04/2022 02:07PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 4 years ago - at 07/01/2022 02:12AM
We're continuing to work with the Whatsapp support team on resolving this issue.
We will post updates as soon as we know more.
INVESTIGATING
almost 4 years ago - at 06/29/2022 04:42PM
We are continuing to investigate this issue.
INVESTIGATING
almost 4 years ago - at 06/29/2022 04:42PM
Some customers might receive a wrong extension when downloading Media file
workaround :Use the Content-Type header when downloading the Media file, and rename the file with the correct extensions
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