Outage in Vonage

Dominican Republic SMS - Delivery Degradation towards Claro

Resolved Minor
January 10, 2025 - Started about 10 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We have been notified by our supplier about an SMS delivery degradation towards Claro in Dominican Republic. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 01/10/2025 02:32AM

This incident has been resolved.

MONITORING about 8 hours ago - at 01/10/2025 02:07AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 9 hours ago - at 01/10/2025 12:56AM

We are continuing to investigate this issue.

INVESTIGATING about 10 hours ago - at 01/10/2025 12:00AM

We have been notified by our supplier about an SMS delivery degradation towards Claro in Dominican Republic.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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