Outage in Vonage
Service Issue in Voice Platform
Resolved MinorIncident Report
Summary AI Generated
Vonage's voice platform experienced high request latency affecting the euc1 region from 9:51 UTC to 10:21 UTC on May 4th, 2026. The engineering team identified and resolved the latency issue within 30 minutes, with the incident officially closed after monitoring confirmed the fix was stable.
Our engineering team observed a high-request-duration--latency which effected voice platform towards euc1 since 9:51 UTC, and it was fixed by 10:21 UTC
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 05/04/2026 11:44AM
This incident has been resolved.
MONITORING
6 days ago - at 05/04/2026 11:02AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 05/04/2026 11:02AM
Our engineering team observed a high-request-duration--latency which effected voice platform towards euc1 since 9:51 UTC, and it was fixed by 10:21 UTC
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
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