Outage in Vonage
Video SIP Interconnect Issue at Europe and US Regions
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced a service disruption affecting SIP Interconnect and Audio Connector services in Europe and US regions, causing dropped calls for customers. The incident lasted approximately 1 hour and 15 minutes, with only a small number of calls impacted during the outage window. All services were fully restored and the issue was resolved.
Customers may currently experiencing problems impacting SIP Interconnect and Audio Connector services started from 2026-06-01 09:36:01 UTC.
You may have experienced dropped calls in the Europe and U.S. regions. We will update this status as soon as we have more information on this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/01/2026 12:06PM
The SIP Interconnect and Audio Connector problem has been resolved, with a small number of calls impacted during the incident window from 2026-06-01T09:36:01 UTC to 2026-06-01T10:50:35.150UTC.
All services have been restored.
Please let support@api.vonage.com know if you continue to experience problems with this.
INVESTIGATING
3 days ago - at 06/01/2026 11:34AM
Customers may currently experiencing problems impacting SIP Interconnect and Audio Connector services started from 2026-06-01 09:36:01 UTC.
You may have experienced dropped calls in the Europe and U.S. regions. We will update this status as soon as we have more information on this issue.
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