Outage in Vonage
USA SMS - Delivery Degradation affecting US Short code
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced SMS delivery degradation on US Short Code routes lasting approximately 2.6 hours. The issue was investigated by their upstream supplier, and a fix was implemented before the incident was fully resolved. Service was restored and confirmed resolved following a brief monitoring period.
We observed delivery degradation on our US Short code routes affecting SMS traffic
Our supplier is aware of this issue and investigating the root cause as a matter of urgency. We will post an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/05/2026 06:13PM
This incident has been resolved.
MONITORING
3 days ago - at 08/05/2026 05:55PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 08/05/2026 03:44PM
We observed delivery degradation on our US Short code routes affecting SMS traffic
Our supplier is aware of this issue and investigating the root cause as a matter of urgency. We will post an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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