Outage in Vonage
Taiwan SMS - Delivery degradation of Domestic Pre-Registered Brands
Resolved MinorIncident Report
Summary AI Generated
**Vonage – Taiwan SMS Delivery Degradation (Domestic Pre-Registered Brands)** Vonage experienced SMS delivery degradation affecting domestic pre-registered brand messages sent to Taiwan, lasting approximately 4.8 hours. The issue was investigated in coordination with carrier partners, and a fix was implemented and monitored before full resolution was confirmed. The incident has been fully resolved.
Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards Taiwan.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 10/06/2026 01:21PM
This incident has been resolved.
MONITORING
about 12 hours ago - at 10/06/2026 01:05PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 17 hours ago - at 10/06/2026 08:42AM
Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards Taiwan.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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