Outage in Vonage
USA SMS & MMS - Delivery degradation affecting TFN & 10DLC traffic towards AT&T operator
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced a 5-hour SMS and MMS delivery degradation affecting Toll-Free Numbers (TFN), Short Codes (SC), and 10DLC traffic routed to AT&T in the USA. The issue impacted outbound message delivery for customers relying on these number types to reach AT&T subscribers. A fix was implemented and the incident was fully resolved after approximately 5 hours of monitoring.
Please be advised that we are observing SMS delivery degradation for TFN, SC & 10DLC towards AT&T operator in USA..
We are working towards resolution of the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/07/2026 10:53AM
This incident has been resolved.
MONITORING
1 day ago - at 10/07/2026 07:53AM
We are continuing to monitor for any further issues.
MONITORING
1 day ago - at 10/07/2026 07:18AM
We are continuing to monitor for any further issues.
MONITORING
1 day ago - at 10/07/2026 06:22AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 10/07/2026 05:59AM
Please be advised that we are observing SMS delivery degradation for TFN, SC & 10DLC towards AT&T operator in USA..
We are working towards resolution of the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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