Outage in Vonage

Netherlands Silent Authentication - Service degradation affecting KPN network

Resolved Minor

October 30, 2026 - Started about 23 hours ago - Lasted about 18 hours
Official incident page

Incident Report

Summary AI Generated

Vonage's Silent Authentication service experienced degradation affecting the KPN network in the Netherlands, lasting approximately 18 hours. The issue was investigated in coordination with carrier partners, and a fix was implemented before being confirmed resolved. No user reports were available to provide additional impact context.

We are currently experiencing degradation of the Silent Authentication service, which is affecting KNP Netherlands Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

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Latest Updates ( sorted recent to last )

RESOLVED about 5 hours ago - at 10/31/2026 01:39PM

This incident has been resolved.

MONITORING about 6 hours ago - at 10/31/2026 12:31PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 18 hours ago - at 10/31/2026 12:19AM

We continue to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

INVESTIGATING about 23 hours ago - at 10/30/2026 07:20PM

We are currently experiencing degradation of the Silent Authentication service, which is affecting KNP Netherlands Network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

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