Outage in Vouched

We are investigating issues where invite links are not loading for customers.

Resolved Major

September 27, 2023 - Started about 2 years ago - Lasted 11 minutes
Official incident page

Incident Report

We are looking into issues where invites are not properly loading for customers.

Components affected

Vouched API Vouched Management Portal

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 09/27/2023 09:10PM

We identified the root cause and implemented a fix.

INVESTIGATING about 2 years ago - at 09/27/2023 09:01PM

We are looking into issues where invites are not properly loading for customers.

Latest Vouched outages

Increased latency and error rates with the SSN and DOB verification APIs - 3 days ago

ITIN Outage - 21 days ago

Visual IDV Outage - 22 days ago

Crosscheck API Degraded - 4 months ago

Service Disruption - 11 months ago

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