Outage in Vouched

Visual IDV Outage

Resolved Major

November 24, 2025 - Started 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating an issue with visual IDV related requests.

Components affected

Vouched API Vouched JS Plugin

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/25/2025 12:30AM

This incident has been resolved.

INVESTIGATING 2 months ago - at 11/24/2025 08:55PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 11/24/2025 08:51PM

We are investigating an issue with visual IDV related requests.

Latest Vouched outages

Increased latency and error rates with the SSN and DOB verification APIs - about 2 months ago

ITIN Outage - 2 months ago

Crosscheck API Degraded - 5 months ago

Service Disruption - about 1 year ago

Vouched API degraded - over 1 year ago

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