Outage in voucherify
us1 - AWS operational issue in N.Virginia - Increased Error Rate and Latency
Resolved MinorIncident Report
We observe increased error rate and API response times at voucherify caused by an operational issue of our cloud provider in N. Virginia. We are currently investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 05/09/2026 09:09AM
This incident has been resolved.
MONITORING
2 days ago - at 05/08/2026 03:21AM
We continue to monitor for any further issues.
So far the impact on us1 cluster was very limited: increased API response latency for 50 minutes (mostly p95 and p99 longtail), between 2026-05-07 23:36 and 2026-05-08 00:48 UTC
MONITORING
2 days ago - at 05/08/2026 02:51AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 days ago - at 05/08/2026 01:18AM
We observe increased error rate and API response times at voucherify caused by an operational issue of our cloud provider in N. Virginia. We are currently investigating the issue.
Latest voucherify outages
dsa1 - Partial outage - 3 months ago
deu4 - Partial outage - 3 months ago
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