Outage in Voxtelesys
3CX Mobile Push Notification Delivery Issues
Resolved MinorIncident Report
We are currently investigating reports of some users not receiving push notifications on the 3CX Mobile App.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/26/2026 10:32PM
There have been no further reports of missing push notifications and all tests continue to pass.
Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
MONITORING
about 1 month ago - at 03/26/2026 03:39PM
We have identified a connectivity issue affecting some push notification deliveries and have implemented a routing adjustment to bypass the specific external routing irregularity.
Immediate testing has shown positive results, and that notifications are delivering successfully.
No action is required from your end as we will continue to monitor for stability.
Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
INVESTIGATING
about 1 month ago - at 03/26/2026 03:18PM
We are currently investigating reports of some users not receiving push notifications on the 3CX Mobile App.
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