Outage in Voyado

[Engage] Disruptions to person lookups

Resolved Minor
September 06, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

One of our suppliers for person lookups is reporting disruptions to their service. Due to their problems Engage is currently unable to perform person lookups. Full functionality will be restored when our supplier has mediated their problem. We have no ETA at this time
Components affected
Voyado 3rd Party Integrations
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/06/2024 02:29PM

Our supplier indicate through their status page that services have been restored since approx. 1 hour.
Our monitoring confirms this and we consider the incident closed

MONITORING 4 months ago - at 09/06/2024 01:12PM

One of our suppliers for person lookups is reporting disruptions to their service.
Due to their problems Engage is currently unable to perform person lookups. Full functionality will be restored when our supplier has mediated their problem.
We have no ETA at this time

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