[Engage] - Disturbance identified

We are now in a stable state and incident is closed. We will continue to monitor the system during the day. Some data for statistics during the time period 07.30 - 08.20 CEST are not correct and needs to be handled manually, the team will continue working to mitigate these errors.

Engage is up and running since approx 08.30 CEST. We keep on monitoring the applications since our mitigations. We are continuing to work for a solution for the activities scheduled between 07:30-08:30 CEST that was affected.

Engage is in a stable state and working as normal for now since approx. 08:30 CEST. However, activities scheduled between 07:30-08:20 are affected and are evaluated how to be handled.

We managed to mitigate some effects of the incident and have a more stable situation. Login is working, automations and messaging are fully functional since approx. 08:30 CEST. We are continuing our work on the incident and any lingering effects.

We are continuing to investigate this issue.

We are continuing to investigate the issue.

We have identified a disturbance in Voyado and are currently investigating the issue.