Outage in Voyado
[Engage] Increased response times on person lookups
Resolved Minor
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Outage Details
Components affected
Voyado 3rd Party IntegrationsLatest Updates ( sorted recent to last )
This incident has been resolved.
Since 12:13 PM CEST, we have observed better response times and no failed requests caused by the maintenance performed by our supplier. Our supplier's maintenance window is still open until 3:00 PM CEST, but our logs no longer show any significant impact on response times from the APIs providing us with person lookup data.
We also see personlookup requests made by customers that are failing due to this. We will continue to monitor the situation.
One of our suppliers is performing maintenance and our monitoring indicates that this is resulting in degraded response times in the APIs providing us with person lookup data. Their maintenance is scheduled to be completed by 3:00 PM CEST.
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