Outage in Voyado

[Engage] Service degradation for a subset of customers

Resolved Minor
November 05, 2024 - Started 6 months ago - Lasted about 1 hour
Official incident page

Need to monitor Voyado outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Voyado, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue causing service degradation (slowness, unresponsiveness) for a subset of customers. Work is ongoing and information will be provided as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/05/2024 10:36PM

We conclude that the incident has been resolved.
Response times have been normal for the past 30 mins (or more).

MONITORING 6 months ago - at 11/05/2024 10:17PM

We are seeing signs of improvement and most of the customers affected are right now at more "normal" levels.
We are continuing to monitor the situation closely.

IDENTIFIED 6 months ago - at 11/05/2024 09:48PM

We have identified the issue and are working on a solution to mediate the issue.
The service degradation is currently affecting a subset of customers, linked to a specific resource cluster, while most customers are unaffected at this point. The affected customers experience higher than normal response times in our APIs as well as the web applications.

INVESTIGATING 6 months ago - at 11/05/2024 09:20PM

We are currently investigating an issue causing service degradation (slowness, unresponsiveness) for a subset of customers.
Work is ongoing and information will be provided as soon as possible.

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3969 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook