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All massages are now resent. The incident is now resolved.
As previously stated, operations are back to normal. We are still working on the aftermath (i.e. resending email messages that were not sent due to the outage). Automations are fully synced and are running as normal.
Next update will come when all messages are resent.
The processing of Messages and Automations are still looking good after the implemented fix. There are still some delays from queued up messages that are being processed but Automations are back to normal.
A fix has been implemented with promising results. We are seeing that Messages are being sent again and Automations are being processed.
We will continue to monitor the situation.
We are continuing to investigate this issue.
We have identified a disturbance in Voyado which is affecting Message sendouts and Automations, which are currently not being processed.
We are currently investigating the issue.
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