Outage in W. W. Norton & Company
Purchasing and Account Creation Issue
Resolved Minor
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Outage Details
Components affected
W. W. Norton & Company Additional Digital Resources W. W. Norton & Company wwnorton.com (main website)Latest Updates ( sorted recent to last )
This is issue is now resolved. Users should now be able to create new accounts and purchase as usual. We will continue to monitor this, but should you need assistance, please contact our Support team: https://support.wwnorton.com/request
We are investigating an issue with new purchases in which some users have reported receiving an error message when using a credit card. Access to products using existing accounts is not impacted. Should you need assistance please contact our Support team: https://support.wwnorton.com/request
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