Outage in W. W. Norton & Company

Instructor resource pages not loading on wwnorton.com

Resolved Major
October 08, 2025 - Started 23 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue where instructor resource pages are not loading properly on wwnorton.com. Customers are unable to load the pages to access their resources. Please subscribe to this page for further updates. If you have additional questions, please contact our support team at support.wwnorton.com/request

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 10/08/2025 02:37PM

This issue was resolved at 10am Eastern. If you encounter any further issue accessing instructor resources, please contact our support team at support.wwnorton.com/request

INVESTIGATING 23 days ago - at 10/08/2025 01:51PM

We are currently investigating an issue where instructor resource pages are not loading properly on wwnorton.com. Customers are unable to load the pages to access their resources. Please subscribe to this page for further updates. If you have additional questions, please contact our support team at support.wwnorton.com/request

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