Outage in W. W. Norton & Company
Search and catalog browsing not working on wwnorton.com
Resolved MajorIncident Report
We are currently investigating an issue where search and catalog browsing are not working on wwnorton.com. We will post updates here. Should you need help in the meantime, please contact us via support.wwnorton.com/request
Components affected
W. W. Norton & Company wwnorton.com (main website)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 04/21/2026 04:34PM
Search and catalog functions are working on wwnorton.com. Our team will continue to monitor this, but if you encounter any issues searching or browsing on wwnorton.com, please contact us via support.wwnorton.com/request
INVESTIGATING
10 days ago - at 04/21/2026 03:19PM
We are currently investigating an issue where search and catalog browsing are not working on wwnorton.com. We will post updates here. Should you need help in the meantime, please contact us via support.wwnorton.com/request
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