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Outage in W. W. Norton & Company

Search and catalog browsing not working on wwnorton.com

Resolved Major
April 21, 2026 - Started 10 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue where search and catalog browsing are not working on wwnorton.com. We will post updates here. Should you need help in the meantime, please contact us via support.wwnorton.com/request

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/21/2026 04:34PM

Search and catalog functions are working on wwnorton.com. Our team will continue to monitor this, but if you encounter any issues searching or browsing on wwnorton.com, please contact us via support.wwnorton.com/request

INVESTIGATING 10 days ago - at 04/21/2026 03:19PM

We are currently investigating an issue where search and catalog browsing are not working on wwnorton.com. We will post updates here. Should you need help in the meantime, please contact us via support.wwnorton.com/request

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