Outage in Wakeo
Analytics Module data calculation issue
Resolved Major
January 10, 2023 - Started about 3 years ago
Official incident page
Official incident page
Incident Report
We're facing an issue preventing data from being calculated in our Analytics Module.
Investigation is ongoing to identify the origin and solve the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 01/10/2023 10:30AM
All Analytics Dashboards are now refreshed.
MONITORING
about 3 years ago - at 01/10/2023 09:08AM
We have identified circumstances leading to memory exhaustion during analytics data refresh.
Our system has been adjusted to prevent high memory usage.
All Analytics Dashboards are currently being refreshed and should be up again in less than 2 hours.
We'll closely monitor refreshes for a few days, to ensure this issue is clearly resolved.
INVESTIGATING
about 3 years ago - at 01/10/2023 08:32AM
We're facing an issue preventing data from being calculated in our Analytics Module.
Investigation is ongoing to identify the origin and solve the issue.
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