Outage in Wakeo

API timeout

Resolved Minor

June 05, 2024 - Started over 1 year ago - Lasted about 15 hours
Official incident page

Incident Report

Timeouts (error 500) occured on API v2 routes. This resulted in the creation of shipments without providing the shipment_id in response. A fix has been implemented and we are monitoring the results.

Components affected

Wakeo API V2

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 06/06/2024 08:24AM

The incident has been resolved.

MONITORING over 1 year ago - at 06/05/2024 05:37PM

Timeouts (error 500) occured on API v2 routes. This resulted in the creation of shipments without providing the shipment_id in response.

A fix has been implemented and we are monitoring the results.

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