Temporary Issues with Clearing Transactions

The issue affecting the processing of clearing files has now been fully resolved.
All inconsistencies in balances and transaction visibility have been corrected, and clearing transactions have been successfully processed.

Timeline: 01/08/2025 - 02/08/2025
Reported Start Time: 21:00 (EEST)
Reported End Time: 03:10 (EEST)

We continue to monitor the system to ensure ongoing stability. However, no further notifications are expected.

Thank you for your patience and understanding.

We wanted to bring to your attention that we have identified an issue affecting the processing of clearing files, which led to temporary inconsistencies in client balances and transaction visibility for some accounts. Our team is actively working to resolve all remaining issues.

Timeline: 01/08/2025
Reported Start time: 21:00 (EEST)

We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work diligently to resolve these issues. Our team is committed to ensuring minimal disruption to our partnership.

If you have any questions or concerns, please don't hesitate to reach out to our support team at support@wallester.com