Outage in Wallester

Temporary Disruption in certain Services

Resolved Major

January 08, 2026 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

Dear Client, We would like to inform you of a temporary disruption that affected certain functionalities. The responsible teams are looking into the issue with the highest priority. Date: January 8, 2026 Start time: 13:17 (EET) Components affected: Wallester Business API White-Label API Card Creation PIN/CVV We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work diligently to resolve these issues. Our team is committed to ensuring minimal disruption to our partnership.

Components affected

Wallester Payment Processing Wallester Business API Wallester Business Client Portal Wallester White-Label API

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/08/2026 03:49PM

This incident has been resolved.

MONITORING about 1 month ago - at 01/08/2026 11:40AM

The issue has been mitigated. Monitoring is in place and systems are operating normally. We continue to observe the situation.

INVESTIGATING about 1 month ago - at 01/08/2026 11:22AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 01/08/2026 11:20AM

Dear Client,

We would like to inform you of a temporary disruption that affected certain functionalities. The responsible teams are looking into the issue with the highest priority.

Date: January 8, 2026
Start time: 13:17 (EET)

Components affected:
Wallester Business API
White-Label API
Card Creation
PIN/CVV

We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work diligently to resolve these issues. Our team is committed to ensuring minimal disruption to our partnership.

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