Outage in Wallester

Temporary Disruption in certain Services

Resolved Minor

November 18, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

Dear Client, We would like to inform you of a temporary disruption that affected certain functionalities due to a technical issue. The responsible teams are looking into the issue with the highest priority. Date: November 18, 2025 Start time: 13:35 (EEST) Components affected: Wallester Business API Wallester Business Client Portal White-Label API wallester.com We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work diligently to resolve these issues. Our team is committed to ensuring minimal disruption to our partnership. If you have any questions or concerns, please don't hesitate to reach out to our support team at support@wallester.com.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/18/2025 03:56PM

This issue has now been fully resolved.

Date: November 18, 2025
Start time: 13:35 (EEST)
End time: 17:50 (EEST)

If you have any questions or concerns, please don't hesitate to reach out to our support team at support@wallester.com.

MONITORING 3 months ago - at 11/18/2025 02:53PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 11/18/2025 02:51PM

We have been informed that the service provider has implemented a fix. Our team is currently monitoring the system to ensure full stability and proper functionality.

IDENTIFIED 3 months ago - at 11/18/2025 12:39PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 11/18/2025 12:03PM

Dear Client,

We would like to inform you of a temporary disruption that affected certain functionalities due to a technical issue. The responsible teams are looking into the issue with the highest priority.

Date: November 18, 2025
Start time: 13:35 (EEST)

Components affected:
Wallester Business API
Wallester Business Client Portal
White-Label API
wallester.com

We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work diligently to resolve these issues. Our team is committed to ensuring minimal disruption to our partnership.

If you have any questions or concerns, please don't hesitate to reach out to our support team at support@wallester.com.

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