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Outage in Wallester

Card Service Disruption

Resolved Minor
July 24, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

We wanted to bring to your attention a temporary disruption in certain functionalities. Incident impact: * PIN/CVV * Card creation Timeline: 24.07.2025 Reported Start time: 14:30 (GMT+3) At this moment, the situation is stable, and services are functioning as expected. However, we continue to monitor the system closely and will notify you once the issue is fully resolved. We understand the inconvenience this may cause. We appreciate your patience and understanding during this time. We would like to assure you that teams are taking all necessary actions to resolve the issue as soon as possible. If you have any questions or concerns, please don’t hesitate to reach out to our support team at support@wallester.com.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/24/2025 01:08PM

The issue has now been fully resolved.

Incident impact:
* PIN/CVV
* Card creation

Timeline: 24.07.2025
Reported Start time: 14:30 (GMT+3)
Reported Start time: 15:00 (GMT+3)

We understand the inconvenience this may cause. We appreciate your patience and understanding during this time.
If you have any questions or concerns, please don't hesitate to reach out to our support team at support@wallester.com.

MONITORING 9 months ago - at 07/24/2025 12:22PM

We are continuing to monitor for any further issues.

MONITORING 9 months ago - at 07/24/2025 12:22PM

We wanted to bring to your attention a temporary disruption in certain functionalities.

Incident impact:
* PIN/CVV
* Card creation

Timeline: 24.07.2025
Reported Start time: 14:30 (GMT+3)

At this moment, the situation is stable, and services are functioning as expected. However, we continue to monitor the system closely and will notify you once the issue is fully resolved.

We understand the inconvenience this may cause. We appreciate your patience and understanding during this time. We would like to assure you that teams are taking all necessary actions to resolve the issue as soon as possible.

If you have any questions or concerns, please don’t hesitate to reach out to our support team at support@wallester.com.

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