2024-06-24 - GLOBAL - WGC Operator Administration Issues

We are no longer experiencing issues with WGC Operator Administration and this incident is now resolved. We again apologize for any impact this may have had on you or your customers.

We are no longer experiencing issues with the WGC Operator Administration. We're monitoring to ensure system stability and we'll post our next update in 30 minutes, if not sooner.

We are still working hard to resolve this event. However, new MFA activations for Watchguard Cloud operators will encounter delays in receiving the MFA token activation email and expect full recovery within 6 hours. Existing users will not experience any issues with authentication. We'll post our next update at 11:50 UTC, if not sooner. Thanks for your patience.

We have identified the problem with MFA activations. However, we are experiencing delays and expect a full recovery in the next hour. We will post our next update in 60 minutes, if not sooner. Thank you for your patience.