Outage in WatchGuard

2025-10-20 - GLOBAL - DNSWatch Dashboard

Resolved Minor
October 20, 2025 - Started 12 days ago - Lasted about 2 hours
Official incident page

Incident Report

We’ve identified an issue impacting access to the DNSWatch Dashboard, caused by an external cloud provider service disruption. Our teams are monitoring the situation and working to restore normal operations. We’ll provide our next update in 60 minutes, or sooner if available.

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 10/20/2025 10:52AM

We are no longer experiencing alerts on the DNSWatch Dashboard and Firebox registration services, and this incident is now resolved. The services are operating normally at this time.

MONITORING 12 days ago - at 10/20/2025 10:13AM

Our systems show alerts on the DNSWatch Dashboard and Firebox registration services are returning to normal, and we're monitoring to ensure system stability. We'll post our next update in 60 minutes, if not sooner.

IDENTIFIED 12 days ago - at 10/20/2025 09:43AM

The DNSWatch Dashboard and Firebox registration services remain affected by a third-party cloud provider service disruption. Our teams continue following the situation and will share the next update in 60 minutes, or sooner if new information becomes available.

IDENTIFIED 12 days ago - at 10/20/2025 08:38AM

The reported issue in DNSWatch Dashboard caused by a third party cloud provider service disruption is also affecting Firebox registrations. We’ll provide our next update in 60 minutes, or sooner if available.

IDENTIFIED 12 days ago - at 10/20/2025 08:31AM

We’ve identified an issue impacting access to the DNSWatch Dashboard, caused by an external cloud provider service disruption. Our teams are monitoring the situation and working to restore normal operations. We’ll provide our next update in 60 minutes, or sooner if available.

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