Outage in WatchGuard

2024-07-30 - EMEA - WGC login Issues

Resolved Minor
July 30, 2024 - Started about 2 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently experiencing some issues with logins to WGC not working properly. We will post our next update in 30 mins, if not sooner.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 07/30/2024 08:17PM

This incident has been resolved and the service is operating normally at this time. The issue was related to degraded services from our infrastructure provider, which impacted our system. Again, we apologize for any impact this may have had on you or your customers. Thanks for your patience.

MONITORING about 2 months ago - at 07/30/2024 06:37PM

We haven't logged any errors with the WGC portal in the past hour. We’ll continue to monitor the system to ensure stability. We'll post our next update in 2 hours, if not sooner.

INVESTIGATING about 2 months ago - at 07/30/2024 04:33PM

We're still investigating the login issues with the WGC portal, which are currently affecting only a few users. We'll post our next update in 2 hours, if not sooner.

INVESTIGATING about 2 months ago - at 07/30/2024 03:30PM

We continue investigating the issues with logins to WGC portal. We apologize for any impact this is having on you or your customers. We'll post our next update in 1 hour, if not sooner.

INVESTIGATING about 2 months ago - at 07/30/2024 02:29PM

We are still investigating the ongoing issues with logins to the WGC portal. We will post our next update in 1 hour, if not sooner. Thanks for your patience.

INVESTIGATING about 2 months ago - at 07/30/2024 01:59PM

We continue experiencing issues with logins to WGC portal. Our teams are working hard to restore normal operations. We apologize for any impact this is having on you or your customers. We'll post our next update in 30 minutes if not sooner.

INVESTIGATING about 2 months ago - at 07/30/2024 01:30PM

We are currently experiencing some issues with logins to WGC not working properly. We will post our next update in 30 mins, if not sooner.

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