Outage in WatchGuard

2024-08-30 - GLOBAL- AuthPoint authentication issues from SAML embedded applications

Resolved Major
August 30, 2024 - Started 4 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating an issue impacting authentications AuthPoint from SAML embedded applications. We will post further updates in the next 30 minutes or earlier.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/30/2024 03:10PM

This incident has been resolved, and the AuthPoint authentication for SAML embedded applications is operating normally at this time. We apologize for any impact this may have had on you or your customers.

MONITORING 4 months ago - at 08/30/2024 02:47PM

Our systems show that the AuthPoint authentication issue for SAML embedded applications is returning to normal, and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

IDENTIFIED 4 months ago - at 08/30/2024 01:48PM

Our team continue working hard on a fix for the AuthPoint authentication issues from SAML embedded applications, we'll post our next update in 1 hour if not sooner. As a workaround for the authentication, customers can open the Office365 using the browser option.

IDENTIFIED 4 months ago - at 08/30/2024 01:16PM

Our team continue working hard on a fix for the AuthPoint authentication issues from SAML embedded applications, we'll post our next update in 30 minutes if not sooner. As a workaround for the authentication, customers can open the Office365 using the browser option.

IDENTIFIED 4 months ago - at 08/30/2024 12:49PM

Our team is still working hard on a fix for the AuthPoint authentication issues from SAML embedded applications, we'll post our next update in 30 minutes if not sooner. As a workaround for the authentication, customers can open the Office365 using the browser option

IDENTIFIED 4 months ago - at 08/30/2024 12:17PM

Our team is working hard on a fix for the AuthPoint authentication issues from SAML embedded applications issues, we'll post our next update in 30 minutes if not sooner. As a workaround for the authentication, customers can open the Office365 using the browser option.

IDENTIFIED 4 months ago - at 08/30/2024 11:50AM

We are investigating an issue impacting authentications AuthPoint from SAML embedded applications. We will post further updates in the next 30 minutes or earlier.

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