Outage in WatchGuard

2025-07-25 - GLOBAL - Issues with MFA Enable/Disable operation in Watchguard Cloud

Resolved Minor
July 25, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

We continue to work on alerts on Operator Administration service and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
Components affected
WatchGuard Operator Administration:::AMER WatchGuard Operator Administration:::EMEA WatchGuard Operator Administration:::APAC
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/25/2025 06:50AM

We are no longer experiencing alerts on Operator Administration service and this incident is now resolved. The service is operating normally at this time.

MONITORING 1 day ago - at 07/25/2025 06:31AM

Our systems show alerts on Operator Administration service are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

IDENTIFIED 1 day ago - at 07/25/2025 06:14AM

We are still working hard to resolve this event. Please check back at 30 minutes for updates. Thanks for your patience.

IDENTIFIED 1 day ago - at 07/25/2025 05:43AM

We are still working hard to resolve this event. Please check back at 30 minutes for updates. Thanks for your patience.

IDENTIFIED 1 day ago - at 07/25/2025 05:13AM

We continue to work on alerts on Operator Administration service and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.

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