2025-07-04- GLOBAL Unable to retrieve operator list or add new WGC operators

This incident has been resolved and the service is operating normally at this time. We apologize for any impact this may have had on you or your customers.

The issue affecting the retrieval and management of operators in WatchGuard Cloud has been mitigated. Our team has implemented a fix and systems are showing signs of recovery.
We are now monitoring the situation closely to ensure stability and full functionality. No further impact is expected at this time, but we will continue to observe performance and provide updates if necessary. We'll post our next update in 30 minutes, if not sooner.
Thank you for your patience throughout this incident.

We are still actively working to resolve the issue affecting the retrieval and management of operators in WatchGuard Cloud (WGC). Our team has made progress in the investigation, but a resolution will take additional time.
We understand the impact this may have and sincerely appreciate your continued patience. Our next update will be posted within the next hour or sooner if new information becomes available.

The issue has been identified and a fix is being implemented.

We are currently experiencing issues with retrieving the operator list and adding new operators in WatchGuard Cloud (WGC). Users may encounter errors when attempting to manage or add WGC operators.
Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide updates as more information becomes available. The issue is been identified . The next post will be made in 60 min or sooner
We appreciate your patience and understanding.