Outage in Wati

Unable to submit new templates

Resolved Major

June 12, 2022 - Started almost 3 years ago - Lasted over 2 years

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Outage Details

We have received multiple reports regarding errors when creating and submitting new templates for approval. Upon further investigation, this looks to be due to a change introduced by WhatsApp that is not backward compatible and we are currently confirming with WhatsApp if their change was intentional.

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