Outage in Wati

Delay in messages within WATI [Team Inbox]

Resolved Major
December 17, 2024 - Started 6 months ago - Lasted 2 months

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Outage Details

Start Date and Time: 17/12/2024 15:03 PM IST

End Date and Time: 17/12/2024 19:45 PM IST

[Update] We noticed a rise in computing resource usage on our systems. After identifying the cause, we’ve implemented the necessary fixes.
The system is now being closely monitored to ensure everything stays stable.

After checking the backend systems, we're pleased to share that everything is running smoothly now which ensures messages can be sent and received without any delays.

We apologize for any inconvenience caused and thank you for your patience and understanding!
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