Outage in Wattsense
Some users may experience slow down of data and events processing
Resolved Major
November 22, 2023 - Started over 1 year ago
Official incident page
Official incident page
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Outage Details
Due to a partial downtime of our infrastructure, part of our devices' data is not up to date and will be available slower than usual.
Sending commands to the devices is working, however commands will be marked as Timeout.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 11/22/2023 05:05PM
We were able to absorb the delayed messages.
A more long term fix is being worked on to avoid this kind of issues in the future.
IDENTIFIED
over 1 year ago - at 11/22/2023 04:29PM
Due to a partial downtime of our infrastructure, part of our devices' data is not up to date and will be available slower than usual.
Sending commands to the devices is working, however commands will be marked as Timeout.
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Partial data handling downtime - over 1 year ago
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