Outage in Wattsense

Some users may experience slow down of data and events processing

Resolved Major
November 22, 2023 - Started almost 2 years ago
Official incident page

Incident Report

Due to a partial downtime of our infrastructure, part of our devices' data is not up to date and will be available slower than usual. Sending commands to the devices is working, however commands will be marked as Timeout.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/22/2023 05:05PM

We were able to absorb the delayed messages.

A more long term fix is being worked on to avoid this kind of issues in the future.

IDENTIFIED almost 2 years ago - at 11/22/2023 04:29PM

Due to a partial downtime of our infrastructure, part of our devices' data is not up to date and will be available slower than usual.
Sending commands to the devices is working, however commands will be marked as Timeout.

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