Outage in Wattsense

Datastreams processing delay

Resolved Major

November 20, 2024 - Started 5 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We have an ongoing problem involving a delay in sending values, events and alarms via datastreams. We have identified the problem and are working to resolve it.

Components affected

Wattsense MQTT (Cloud to Cloud) Wattsense Webhooks

Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/20/2024 09:45PM

This incident has been resolved.

MONITORING 5 months ago - at 11/20/2024 04:46PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 11/20/2024 03:46PM

We have an ongoing problem involving a delay in sending values, events and alarms via datastreams. We have identified the problem and are working to resolve it.

Latest Wattsense outages

Partial downtime of our telecommunication provider - about 1 month ago

Some users may experience slow down of data and events processing - over 1 year ago

Partial data handling downtime - over 1 year ago

Data and Commands no longer being processed - over 1 year ago

Archives Recovery is not working - almost 2 years ago

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