Outage in Wave

Payments Processing Investigation

Resolved Major

January 16, 2025 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue that may impact some businesses' ability to process payments online through Wave. More updates will be provided when available.

Components affected

Wave Payments

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/17/2025 12:28AM

This issue has been resolved, and the impacted businesses should be able to process as expected. Thank you for your patience, and we apologize for the interruption today.

INVESTIGATING about 1 year ago - at 01/16/2025 11:50PM

We are currently investigating an issue that may impact some businesses' ability to process payments online through Wave. More updates will be provided when available.

Latest Wave outages

Payroll Dashboard "Balancing Payroll" Error Message - 12 days ago

US Payroll Billing Error - 17 days ago

Reports out-of-sync for some businesses - about 2 months ago

Reported errors in Wave - 3 months ago

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