Outage in Wave

Payments Set-Up Issue

Resolved Major
January 17, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue that is blocking some customers from saving their details as part of the Payments Set-Up process.
Components affected
Wave Payments
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/17/2025 04:23PM

This issue has been resolved, and the impacted businesses should be able to proceed with their Payments Set-Up as expected. We apologize for the interruption.

MONITORING 3 months ago - at 01/17/2025 04:03PM

A fix has been implemented for the Payments Set-Up issue, and we are monitoring the results.

INVESTIGATING 3 months ago - at 01/17/2025 03:33PM

We are currently investigating an issue that is blocking some customers from saving their details as part of the Payments Set-Up process.

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