Outage in Wave

Working through larger support volumes

Minor
June 19, 2025 - Started 5 days ago
Official incident page

Need to monitor Wave outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Wave, and never miss an outage again.
Start Free Trial

Outage Details

We are currently working through a larger volume of support requests regarding payroll issues, and we are resolving these issues at the earliest opportunity. As a result, chat hours may be reduced in the coming week so we can get back to our customers. We appreciate your patience.
Components affected
Wave Payroll
Latest Updates ( sorted recent to last )
IDENTIFIED 5 days ago - at 06/20/2025 12:21AM

We are currently working through a larger volume of support requests regarding payroll issues, and we are resolving these issues at the earliest opportunity. As a result, chat hours may be reduced in the coming week so we can get back to our customers. We appreciate your patience.

IDENTIFIED 5 days ago - at 06/20/2025 12:20AM

We are continuing to work on a fix for this issue.

IDENTIFIED 5 days ago - at 06/19/2025 09:06PM

We are currently working through a larger volume of support requests regarding payroll issues, and we are resolving these issues at the earliest opportunity. As a result, chat hours may be reduced in the coming week so we can get back to our customers. We appreciate your patience.

Latest Wave outages

Wave Payments Impacted by 3rd party incident - about 20 hours ago
Slow loading speeds - 1 day ago
Errors in Wave after login - about 1 month ago
iOS mobile Google login error - about 2 months ago
Business Toggle (Top Right Corner of Wave) Missing - 3 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook