Outage in Wealthsimple

Live chat issues | Problèmes avec le clavardage en direct

Resolved Minor

May 19, 2026 - Started 10 days ago - Lasted about 1 hour
Official incident page

Incident Report

We're experiencing technical issues with our chat service. We're working on a fix. Call 1-855-255-9038 for support. Nous éprouvons des problèmes techniques avec notre service de clavardage. Nous travaillons sur une solution. Appelez le 1-855-255-9038 pour obtenir de l'aide.

Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 05/19/2026 04:12PM

This incident has been resolved.

INVESTIGATING 10 days ago - at 05/19/2026 03:09PM

We're experiencing technical issues with our chat service. We're working on a fix. Call 1-855-255-9038 for support.

Nous éprouvons des problèmes techniques avec notre service de clavardage. Nous travaillons sur une solution. Appelez le 1-855-255-9038 pour obtenir de l'aide.

Latest Wealthsimple outages

International transfer issues | Problèmes de transfert international - 18 days ago

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Prepaid Mastercard Issues | Problèmes de carte Mastercard prépayée - about 2 months ago

Account login issues | Problème de connexion aux comptes - about 2 months ago

Account service issues | Problèmes liés aux services de comptes - 3 months ago

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