Outage in Weave

Paused Payouts due to Refreshed Onboarding Requirements

Resolved Major
May 17, 2024 - Started 12 months ago - Lasted 5 months
Official incident page

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Outage Details

Stripe has refreshed their onboarding requirements. Offices will have received email communications detailing these changes. If your payouts have been paused, please check your Stripe Dashboard and update the indicated information. There will be a notification in your dashboard letting you know which information needs to be updated.
Components affected
Weave Payments
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/30/2024 07:20PM

This incident is resolved.

IDENTIFIED 10 months ago - at 07/18/2024 10:29PM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 months ago - at 05/17/2024 04:41PM

Stripe has refreshed their onboarding requirements. Offices will have received email communications detailing these changes. If your payouts have been paused, please check your Stripe Dashboard and update the indicated information. There will be a notification in your dashboard letting you know which information needs to be updated.

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