Outage in Weave

"Error looking up conversation"

Resolved Minor
September 25, 2025 - Started 21 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are getting reports of some customers encountering "Error looking up conversation" when attempting to view messages. Teams are investigating now.
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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 09/25/2025 09:01PM

This incident has been resolved.

INVESTIGATING 21 days ago - at 09/25/2025 05:55PM

We are getting reports of some customers encountering "Error looking up conversation" when attempting to view messages. Teams are investigating now.

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