Outage in Weave

Customized Reminder Templates Missing

Resolved Minor

September 11, 2024 - Started 6 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating an issue where customized reminder templates are missing. At this time only the generic templates are showing.

Components affected

Weave Automated Schedule Reminders

Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 09/11/2024 07:47PM

This incident has been resolved.

INVESTIGATING 6 months ago - at 09/11/2024 01:38PM

We are currently investigating an issue where customized reminder templates are missing. At this time only the generic templates are showing.

Latest Weave outages

Unable to create a voicemail override - 15 days ago

Forms showing blank when building or editing forms - 27 days ago

Outbound SMS Not Sending - 27 days ago

SMS auto reminders Delayed - about 1 month ago

User Role Unavailable - about 1 month ago

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