Outage in Weave

Payment Writeback Issues

Resolved Minor
December 11, 2024 - Started 3 months ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating and issue with payments writebacks
Components affected
Weave Payments
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 12/12/2024 09:58PM

We are closing this incident. Thank you for your patience.

MONITORING 3 months ago - at 12/11/2024 08:41PM

We have successfully implemented a fix for the payments write back issues - please note any payment made before our fix was released will not retroactively writeback to the pms and will need to be added to the pms manually.

IDENTIFIED 3 months ago - at 12/11/2024 05:52PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 12/11/2024 03:35PM

We are currently investigating and issue with payments writebacks

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