Outage in Weave

Payment Writeback Issues

Resolved Minor
December 11, 2024 - Started 10 days ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating and issue with payments writebacks
Components affected
Weave Payments
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 12/12/2024 09:58PM

We are closing this incident. Thank you for your patience.

MONITORING 10 days ago - at 12/11/2024 08:41PM

We have successfully implemented a fix for the payments write back issues - please note any payment made before our fix was released will not retroactively writeback to the pms and will need to be added to the pms manually.

IDENTIFIED 10 days ago - at 12/11/2024 05:52PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 days ago - at 12/11/2024 03:35PM

We are currently investigating and issue with payments writebacks

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